Privacy policy
Last updated: July 27, 2026
1. Introduction
Guangdong SOWELL Technology Co., Ltd. ("SOWELL Technology", "we", "our", or "us") operates this website to provide information about our 3D printing materials, technical solutions, partnership opportunities, and related business services.
This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, contact us, or interact with our services.
By accessing or using this website, you acknowledge that you have read and understood this Privacy Policy.
2. Information We Collect
Depending on how you interact with our website, we may collect the following categories of personal information:
Contact Information
Including:
- Name
- Company name
- Business email address
- Phone number
- Country or region
- Any information you provide through inquiry forms or communications with us
Business Information
Including:
- Company profile
- Business requirements
- Partnership interests
- Product inquiries
- Technical questions or requests
Website Usage Information
We may automatically collect certain technical information when you visit our website, including:
- IP address
- Browser type
- Device information
- Pages visited
- Website interaction data
- Cookies and similar technologies
3. How We Collect Information
We collect personal information through:
Information You Provide
For example, when you:
- Submit an inquiry form
- Request product information
- Contact our team
- Discuss potential cooperation opportunities
Automatically Collected Information
Through cookies, analytics tools, and similar technologies when you browse our website.
Service Providers
We may receive information from third-party service providers that support our website operations, analytics, communication, and security.
4. How We Use Your Information
We use your personal information for the following purposes:
Business Communication
To:
- Respond to your inquiries
- Provide product information
- Support technical discussions
- Communicate regarding partnership opportunities
Improve Our Website and Services
To:
- Understand website usage
- Improve user experience
- Optimize our products, content, and services
Business Development
To:
- Evaluate potential cooperation opportunities
- Support distributor, OEM, and strategic partnerships
- Provide relevant business information where permitted by applicable laws
Legal Compliance
To comply with applicable laws, regulations, and legal obligations.
5. Cookies and Similar Technologies
Our website uses cookies and similar technologies to:
- Enable website functionality
- Improve website performance
- Understand visitor behavior
- Provide a better browsing experience
You may manage or disable cookies through your browser settings. Certain website functions may be affected if cookies are disabled.
For more information, please refer to our Cookie Policy.
6. Sharing of Personal Information
We do not sell your personal information.
We may share information with trusted third parties only when necessary to provide our services, including:
Service Providers
Such as:
- Website hosting providers
- Analytics providers
- Communication service providers
- Technology partners
Business Partners
Where necessary to support legitimate business cooperation or services requested by you.
Legal Requirements
When required to comply with applicable laws, regulations, legal processes, or governmental requests.
7. Shopify Platform
Our website is hosted on Shopify, which provides the infrastructure and technology platform supporting our online services.
Shopify may process personal information collected through our website to provide hosting, security, analytics, and related services.
For more information about how Shopify processes personal information, please refer to Shopify's Privacy Policy.
8. International Data Transfers
As a global company, your personal information may be processed or stored in countries other than your country of residence.
Where required by applicable data protection laws, we implement appropriate safeguards for international transfers of personal information.
9. Your Privacy Rights
Depending on your location and applicable laws, you may have the right to:
- Access your personal information
- Request correction of inaccurate information
- Request deletion of your personal information
- Restrict or object to certain processing activities
- Withdraw consent where processing is based on consent
- Request data portability where applicable
To exercise these rights, please contact us using the information provided below.
10. Data Security
We take reasonable technical and organizational measures to protect your personal information against unauthorized access, loss, misuse, or disclosure.
However, no internet transmission or storage system can be guaranteed to be completely secure.
11. Data Retention
We retain personal information only for as long as necessary to:
- Respond to business inquiries
- Maintain business relationships
- Fulfill legal obligations
- Resolve disputes
When information is no longer required, it will be securely deleted or anonymized.
12. Third-Party Links
Our website may contain links to third-party websites.
We are not responsible for the privacy practices, security, or content of external websites. We encourage you to review their privacy policies before providing personal information.
13. Children's Privacy
Our website and services are intended for business users and are not directed toward children.
We do not knowingly collect personal information from children.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices, services, or legal requirements.
The updated version will be published on this page with a revised "Last updated" date.
15. Contact Us
If you have any questions regarding this Privacy Policy or our data practices, please contact us:
Guangdong SOWELL Technology Co., Ltd.
Email: info@sowell-tech.com
Website:
www.sowell-tech.com